Please Be Sure To
(REDACTED by G.L-W.)
In April 20011 I underwent further surgery for the removal of a malignant tumour attached to the bowel.
In June 2011 I began to notice a significant swelling in the area of the operation scar, and was told that some internal stitches from this operation had failed resulting in a hernia.
I was scheduled for corrective surgery and was given a date for admission on 13th February 2012.
In the letter I received I was told to phone the ward and they would tell me what time they wanted me to come in, with no warning that they might fail to honour the appointment!
They phoned back at approximately 4.15pm to say there was no bed for me and a new appointment would be made in due course.
The new appointment was made for 5th March.
It is increasingly difficult to have confidence in the ability of a surgical team whose management have a clearly total inability to manage something as simple as a diary! Entering into contract after contract to carry out procedures yet reneging at the last minute time and again!
At this point the Complaints Concern Team were contacted and within hours I received a phone call making a forth appointment for the 30th April.
The appointed 30th. April eventually arrived, be minded this is a year after the failure of the Health Service to perform a successful operation leading to a hernia, a risk one appreciates but surely no one should be expected to tollerate let alone appreciate increasing dissability and pain due to the incompetence of the administrative management to manage a diary!
Unbelievably at 5.35pm on the 30th. due to incompetence to schedule a diary the unavailability of a bed was the excuse again, the operation was again postponed.
My daughter-in-law has to take time off work to take me to hosp[ital and appointments, how does she explain to her seniors again and again the same excuse for time off?
I also have booked my two small companion dogs into a kennel and because of the late time of three of the cancellations I have had to pay each time for one day kennel accommodation.
Currently my car is due for a MOT test which I cancelled, as I was sure the last hospital appointment would not be cancelled, surely not again, so I have been without a car for the last few days.
As a last resort I have contacted the South Wales Argus, who have made an appointment to come to see me on Wednesday 9th May, I assume they will have the competence to manage a diary and will honour their contracted appointment, we will see what results we get from that.
I just want to say sorry for copping out at times and leaving Lee and friends to cope!
If YOU want to follow my fight against Cancer from when it started and I first presented with symptoms see The TAB just below the Header of this Blog. called >DIARY of Cancer< just click and it will give you a long list of the main events in chronological order.
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You may find the TABS >MEDICAL LINKS< and also >CANCER LINKS< of help.
YOU are welcome to call me if you believe I can help in ANY way. .